Broken car key service in Ottawa & Gatineau
Request help with a snapped or damaged car key, including a fragment in a vehicle lock or ignition. Describe the key and where it broke.
Assess the fragment, lock and replacement needs
Tell us whether the key broke in a door lock, ignition or outside the vehicle. Keep the remaining pieces available and mention whether another working key exists. Extraction, mechanical key replacement and electronic programming can be separate parts of the assessment. Avoid forcing a damaged key or pushing a fragment deeper into the mechanism.
What to tell us when you call
For broken car key service, give your exact address in Ottawa or Gatineau and describe the problem or planned change. Share the make and model of the relevant hardware or vehicle where possible, whether access is currently possible and when you need the work.
Say whether the request is urgent or planned. Availability for specialist work, compatible hardware and parts is confirmed for the specific job. We take enquiries 24/7 and provide service in English and French.
Assessment, pricing and authorization
This service is quoted according to the work, hardware, parts and circumstances. The advertised car and residential door opening rates apply to those lockout services; they are not prices for this work. The complete calculation is explained before work begins.
The service call charge is $30 CAD and is payable for a dispatched call. Applicable taxes are extra; a $50–100 time or location surcharge may apply. Confirm the requested work and any parts with the technician. Identification or proof of authorization may be required.
Request service in Ottawa or Gatineau
Call 613-355-9886 with the details of your request. Our coverage includes Ottawa and Gatineau, with communities such as Kanata, Nepean, Barrhaven, Orléans, Hull and Aylmer. Ask for the current availability rather than assuming every specialist service can be completed immediately.
Best Ottawa Locksmith is licensed and insured, with more than 10 years of experience. We accept cash, Interac e-Transfer and credit cards. Use the enquiry form for planned requests; a submitted form does not confirm a dispatch.
Frequently asked questions
Will a broken car key need replacement or programming?
That depends on the damage, the key type and the vehicle. Extraction alone does not include a replacement key or programming.
How much does this service cost?
The price depends on the assessed work, compatible hardware and any parts or programming needed. The complete calculation is explained before work starts; lockout opening rates do not cover this service.
Can I book this service at any time?
We take enquiries 24/7. Confirm availability, the specific hardware or vehicle and any required parts when booking.
What information should I prepare?
Describe the broken car key service request, give your location and provide relevant model or vehicle details. Mention your access authorization and whether the work is urgent or planned.