Commercial lockout service in Ottawa & Gatineau
Cannot get into your office or store? Call for opening assistance at commercial premises, with the full price explained on site before work begins.
Opening offices, stores and commercial premises
We provide access assistance when an authorized owner, manager or employee is locked out of a business. This includes offices, retail stores and other commercial premises across Ottawa and Gatineau.
Tell us the address, business name, door involved and what happened. Mention whether keys are inside, whether there is a building manager and whether the lock or door is damaged. These details help us understand the call before attending.
Authorized access is part of the assessment
Commercial premises may have access rules set by the owner, landlord or building manager. The person requesting service must be authorized to enter. We may ask for identification and confirmation of that authorization before providing access.
If the relevant person or documents are not on site, explain the circumstances when calling. We assess authorization and the door rather than assuming that every request can proceed in the same way.
Commercial lockout pricing
The mandatory service call charge is $30 CAD. The opening price is assessed according to the commercial door, lock and circumstances; we do not advertise the residential starting price as a commercial quote. Taxes are extra, and an additional $50–100 may apply depending on the time and location.
The technician explains the complete price on site before starting opening work. The $30 service call charge is payable regardless of whether the work proceeds or access is restored. Cash, Interac e-Transfer and credit cards are accepted.
24/7 opening assistance for businesses
We take commercial lockout calls 24 hours a day, seven days a week. Ask for a current arrival estimate when booking; location, traffic and other calls affect travel time. Service is available in English and French.
How your service call works
Call us
Share your location and the type of lockout.
Arrange the call
Ask for an arrival estimate. Service call charge: $30.
Review the price
On site, the technician assesses the situation and explains the total.
Approve the work
The method and price are explained before opening work starts.
Frequently asked questions
Do you open offices and stores?
Yes. We provide lockout assistance for offices, shops and commercial premises. The person requesting access must be authorized to enter. Call to discuss the door and the circumstances.
When will I know the final price?
The technician assesses the vehicle, door or lock on arrival and explains the full price before starting the opening work. Starting prices on this website are not a fixed quote for every call.
Is the $30 service call charge always payable?
Yes. The $30 CAD service call charge is payable for a dispatched call regardless of whether opening work proceeds or access is restored. It is separate from the charge for opening the vehicle or door. Taxes apply.
Will you need proof that I can access the property or vehicle?
We may ask for identification and proof that you are authorized to access the vehicle or premises. If your documents are locked inside, explain that when calling so the technician can assess how authorization can be verified.
How quickly can you arrive?
Tell us your exact location when calling. Travel time depends on location, traffic and current availability. Ask for an arrival estimate when booking; we do not advertise a guaranteed arrival time for every call.
Which payment methods do you accept?
We accept cash, Interac e-Transfer and credit cards.