Broken key extraction in Ottawa & Gatineau
A key snapped inside a door lock? Request removal of the broken piece and an assessment of the key and lock before returning them to use.
Broken keys and lock condition
Tell us whether any part of the key is visible, whether the door is locked and whether you have another key. Avoid pushing the fragment farther into the cylinder. A broken key may be the immediate problem, while a worn key, stiff cylinder or alignment issue may also need attention. Extraction and any additional repair are assessed as separate parts of the job.
What to tell us when you call
For broken key extraction, give your exact address in Ottawa or Gatineau and describe the problem or planned change. Share the make and model of the relevant hardware or vehicle where possible, whether access is currently possible and when you need the work.
Say whether the request is urgent or planned. Availability for specialist work, compatible hardware and parts is confirmed for the specific job. We take enquiries 24/7 and provide service in English and French.
Assessment, pricing and authorization
This service is quoted according to the work, hardware, parts and circumstances. The advertised car and residential door opening rates apply to those lockout services; they are not prices for this work. The complete calculation is explained before work begins.
The service call charge is $30 CAD and is payable for a dispatched call. Applicable taxes are extra; a $50–100 time or location surcharge may apply. Confirm the requested work and any parts with the technician. Identification or proof of authorization may be required.
Request service in Ottawa or Gatineau
Call 613-355-9886 with the details of your request. Our coverage includes Ottawa and Gatineau, with communities such as Kanata, Nepean, Barrhaven, Orléans, Hull and Aylmer. Ask for the current availability rather than assuming every specialist service can be completed immediately.
Best Ottawa Locksmith is licensed and insured, with more than 10 years of experience. We accept cash, Interac e-Transfer and credit cards. Use the enquiry form for planned requests; a submitted form does not confirm a dispatch.
Frequently asked questions
Will removing the key fix the whole problem?
It restores the possibility of using the lock only if the lock is otherwise functional. The technician assesses the cylinder and explains any further work needed.
How much does this service cost?
The price depends on the assessed work, compatible hardware and any parts or programming needed. The complete calculation is explained before work starts; lockout opening rates do not cover this service.
Can I book this service at any time?
We take enquiries 24/7. Confirm availability, the specific hardware or vehicle and any required parts when booking.
What information should I prepare?
Describe the broken key extraction request, give your location and provide relevant model or vehicle details. Mention your access authorization and whether the work is urgent or planned.